Your personal data is our highest priority. Learn clearly how Tweakzen collects, uses, and protects your information.
Welcome to Tweakzen. We believe the foundation of a trustworthy gaming platform is transparency and the complete protection of your data. In this Privacy Policy, we explain in detail how Tweakzen collects your personal information, why we collect it, and how we keep it secure.
By registering or using the Tweakzen platform, you agree to this Privacy Policy. Please read the full document carefully before registering. If you have any questions, contact our support team.
This Privacy Policy has been prepared in compliance with the GDPR (General Data Protection Regulation) and international data protection standards.
Tweakzen only collects information that is necessary to operate the platform properly, keep your account secure, and deliver the best gaming experience. We do not collect anything beyond what is needed.
Tweakzen never stores your password, full bank card number, or PIN.
| Data Types | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Contact Information | Support & Notifications | For the duration the account remains active |
| Financial Information | Transaction Processing | 7 years as required by law |
| Gaming History | Responsible Gaming Monitoring | 3 years after account closure |
| Device & Log Data | Security & Fraud Prevention | 12 months |
| Cookies Data | Improving User Experience | Until end of session |
Tweakzen uses your data strictly for defined purposes. No information is ever used outside the scope of our policy.
Tweakzen never sells your data to advertisers or any third parties. This is a core principle we stand by.
Tweakzen retains your data only for as long as it is needed. Once that purpose is fulfilled, your information is securely deleted.
Our servers are hosted in internationally certified data centers with 24/7 security monitoring. All data is stored using AES-256 encryption.
Your data is stored in ISO 27001 certified data centers, with regular backups and security audits conducted.
Tweakzen does not sell or rent your data. However, in certain limited circumstances, information may be shared with third parties:
Every third party we work with is contractually bound to meet our privacy standards. We audit them regularly.
Only the minimum data necessary for a specific task is shared with third parties — nothing more.
Tweakzen uses cookies on its website to improve your browsing experience. Cookies are small text files stored in your browser.
You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may limit some platform features.
Tweakzen protects your data using industry-leading technology, with security measures applied across multiple layers.
In the event of a data breach, Tweakzen is required to notify the relevant regulatory authority and affected users within 72 hours.
Under Tweakzen's Privacy Policy, you have full control over your own data. You may exercise the following rights at any time:
You have the right to know what information Tweakzen holds about you.
You can request corrections to inaccurate or outdated information at any time.
After account closure, data will be deleted unless a legal obligation requires otherwise.
You may object to the use of your data for specific purposes.
The right to download your data in a machine-readable format.
You can opt out of promotional emails or messages at any time.
To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.
Tweakzen is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.
Age is verified at registration. Identity verification through the KYC process is mandatory. If an account is suspected of belonging to a minor, it is immediately suspended and any collected data is deleted.
If you believe a minor is using Tweakzen, please notify our support team immediately.
Registration on Tweakzen is strictly prohibited for individuals under 18. To learn more about responsible gaming, Responsible Gaming View the page.
Tweakzen may update this Privacy Policy when necessary. If changes are made, we will notify you in the following ways:
For significant changes, at least 30 days' notice will be given before they take effect. Continued use of Tweakzen after any changes will be considered acceptance of the updated policy.
Keep Tweakzen notifications enabled to stay informed about policy changes as soon as they happen.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team.
By logging in to the platform
24/7 Bangla Support
If your privacy complaint remains unresolved, you may also file a complaint with your country's data protection authority.
Tweakzen ensures privacy not just on paper, but at every level in practice.
Every transaction and piece of personal data you share is protected by 256-bit SSL and AES-256 encryption — no third party can intercept it.
Tweakzen's KYC process follows international standards, protecting your account from unauthorized access.
Tweakzen never sells your data to advertisers or third parties. This is a fundamental part of our core policy.
Our Privacy Policy is built in compliance with the European GDPR standard, one of the world's most stringent data protection regulations.
Your data is automatically deleted once the designated retention period expires. No outdated data is kept unnecessarily.
Our Bengali-speaking support team is always on hand for any data-related queries. Help is available 24/7.
Game with confidence knowing your data is fully protected. Register with Tweakzen today.